Online
Prefer to shop in pajamas? You can grab tickets online right here on our website. Ticket processing is handled by Ticketweb and Ticketmaster.
In Person
Feeling old-school and want to talk to an actual human? You can also buy tickets at the Sony Hall box office. We’re open 7 days a week, 11am–5pm, and stay open through the end of show on show nights. Important: Our box office is allergic to cash. Cards only, please.
Ticket fees are exactly the same no matter if they are purchased online or in person.
We’re open 7 days a week, 11am–5pm, and through the end of show on show nights. The box office can be reached by phone at 212-997-5123.
Maybe! Coat check is offered if available the night of your show. Availability can vary, so feel free to call ahead—just know we can’t guarantee it until doors open.
How much does it cost?
Coat check is $5 per item. And here’s the plot twist: it’s cash only. (Yes, the coat check lives by its own rules.)
Can I check bags?
If space allows, yes. But availability depends on the night. Think of it like a coat check lottery where space is the prize.
What if coat check isn’t available that night?
Then we recommend traveling light and embracing your inner minimalist.
Can I retrieve my item during the show?
Sure! Just bring your claim ticket. No claim ticket = no coat. We love you, but we’ll need proof.
Yes! Our kitchen is open during most shows. View our seated and standing menu here.
We are wheelchair accessible, however table seating is still done first come, first serve. Please contact us closer to the date of the show you are attending and we will see if we can hold seating for you.
All ticket sales are final. Please contact the box office with any further questions.
All seating is cabaret style – first come, first served. We do not seat incomplete parties.
We have two main room setups: seated (where there are tables on the main floor), and standing (where the floor is open). Both setups include tables on our elevated wings.
While each show is different, we offer “VIP Seating” for most. For seated shows these tickets are for the best tables in the house, both floor and wing. For standing shows, they are for the seating in the wings (and also the only way to have a seat, as other tickets are typically sold as “Standing Room Only”). Please note that exact seating is first come, first served – the ticket is not for a specific table or seat.
Seated shows vary. Some have “General Admission Seating” tickets which include guaranteed seating, and separate “Standing Room Only” tickets. Others have “General Admission” tickets, where seating is first come, first served. Standing room is available at the bar in the back of the room for all General Admission ticket holders.
We do occasionally offer shows with fully reserved seating, where each seat is selectable on a map. These shows are sold via Ticketmaster, while the majority of our shows are sold through TicketWeb.
If you have a question about a particular show, please contact us by email or call our box office at 212-997-5123.
No. Unfortunately, we are only able to seat complete parties. Some exceptions may be made on a case by case basis – you can ask our staff when you arrive if it’s possible for that night.
We always try, and are usually able to release limited tickets at the doors around showtime for sold out shows. When we open tickets, we do so first come, first serve to those in line outside. For this reason, we advise the earlier you get here, the better your chance of getting one. We do not know specifics in advance, such as how many will be available or when you should arrive. Please note any standby tickets we release are standing room only, one per customer, and day of show price.
You can find this information on individual show pages, but most of our concerts are open to all ages. We do occasionally host events that are 18+ or 21+.
Yes, we have a $20 per person food & beverage minimum at tables.
You can take pictures, although our policy is that flash photography and professional equipment are not allowed. If you would like to obtain a photo pass, please contact us. Please note that individual artists may have their own policies.
We do not have a strict dress code for our events – clothing such as shorts, jeans, sneakers, and hats are permitted. Private events and club nights may have their own dress code.
We offer validated discounted parking at Meyers Parking (MP Times Square Garage) a couple blocks away at 146 W 44th St. Please inform the garage upon arrival, print out your Meyers Garage ticket and bring it with you to the box office to receive a sticker for validation.
Yes! We are located underneath The Paramount Hotel. Sony Hall guests can get an exclusive discounted rate.
You can email us for booking inquiries. Include details, links, questions, etc. Please note there is no specific turnaround time for responses, but we will certainly get back to you if we are interested in hosting your event.
Please visit our Private Events Inquiry page.
Yes! If you are a group of 10 or more, please visit our Group Packages Reservation page.
Please email us with information.
If you have any further questions, please email us or call the box office at 212-997-5123.